Information Technology Outsourcing (IT Outsourcing) is the way of long-term contracts commissioned by enterprise information technology service providers to provide some or all of the information function. Common information technology outsourcing involves the introduction of information technology equipment and maintenance, communications network management, data center operations, information systems development and maintenance, backup and disaster recovery, information technology training.
Since Kodak Company in 1989, its information technology outsourcing has been a major information technology outsourcing industry to flourish. In recent years, with the advent of the Internet age of information, outsourcing also has been rapid development, according to U.S. magazine "Fortune" July 20, 1998 in a disclosure report, annual income of $ 50,000,000 over the world more than the company, are generally carried out outsourcing. D & B's "1998 Global Outsourcing Report" shows that the global turnover of $ 50,000,000 or more companies outsourcing spending in 1998 rose by 27% over 1997, an increase of 23% have improved; 1998 The total cost of outsourcing around the world increased to 235 billion U.S. dollars. One application of information technology outsourcing services outsourcing spending accounts for businesses of all expenses for the largest proportion, according to a survey of Italy, and information technology outsourcing services outsourcing accounted for about 28% of spending, almost every implementation of the outsourcing companies will be some of its information technology functions outsourced. Well-known American management expert Peter? Drucker had predicted: "In 10-15 years, any business not only as background to support the creation of the work of the turnover should be contracted out, any development does not provide to senior opportunities and activities, the business should also be used in the form of outsourcing. "
Outsourcing gives organizations respond to the rapidly changing global economy the flexibility needed, but it also enables organizations in the competitive market environment, organizations can focus on core competencies. Outsourcers usually economies of scale, experience and master the latest technology has obvious advantages, etc., and these advantages are a single organization's information technology sector are difficult to match, and the. Firms may as many different reasons and outsourcing their information technology needs, such as the pressure of globalization of the market along with the contraction and shortening of product life cycle to promote businesses often have to adjust their overall goal, in this case, the market will force enterprises to adopt information technology outsourcing to improve competitiveness. In this way, enterprises can respond promptly to market changes, and regularly update the software. There is a lack of expertise in-house information technology personnel, who will be outsourced as a viable alternative to be able to timely access to new technology introduction and development of expertise.
On the one hand, information technology, outsourcing of information technology outsourcing companies like terms have the following benefits:
1, resources in the business strategy and corporate sectors to be re-assigned, non-IT business investment has been strengthened, is conducive to strengthen the core competitiveness of enterprises, to gain the ability to respond effectively to the market; 2, less than conducive to enterprise information technology professionals Get the best new technology, and technical problems related to the degradation resolved; 3, due to information technology vendors to provide specialized services, information technology services will be greatly improved the efficiency of the service will also be some cost savings; etc. and so on.
On the other hand, provides outsourced information technology outsourcing services for enterprises, information technology has the following benefits:
1, the formation of outsourcing industry, and promoting the formation of sub-vendor information technology solutions for the industry is conducive to a group of professional information technology firm growth; 2, the scale of operations, information technology services to continue to reduce costs and improve service efficiency ; 3, the concentration of outsourcing business is conducive to knowledge and software reuse between different enterprises is conducive to the rapid growth of information technology personnel; and so on.